FAQ
HOW OLD DO I HAVE TO BE TO PLACE AND RECEIVE MY DOKKAEBIER?
You must be 21+ to shop with us. Anyone accepting a delivery must present a valid form of ID showing that they are 21+ for the order to be released upon delivery.
WHICH ZIP CODES DO YOU DELIVER TO?
Unfortunately, we do not cover all of LA at the moment. Check this list to see if your zip code is included in our current service area:
90290, 91303, 91304, 91306, 91311, 91316, 91324, 91325, 91326, 91330, 91331, 91335, 91340, 91343, 91344, 91345, 91352, 91356, 91364, 91367, 91371, 91401, 91402, 91403, 91405, 91406, 91411, 91423, 91436, 91504, 91505, 91601, 91602, 91604, 91605, 91606, 91607, 91608
WHAT IF I WANT FREE SHIPPING?
You're in luck! Orders above $75 receive free shipping.
HOW DO I GET IN TOUCH WITH THE DOKKAEBI TEAM?
From the moment you enter our website through the delivery of your order, and beyond, our team is here to help you. Please send any inquiries or issues to our Customer Experience team at dokkaebierla@taprm.com. We request any after delivery issues be brought to our attention within 3 days of delivery.
HOW CAN I FIND OUT THE STATUS OF MY ORDER?
After your order has been placed, you will receive an confirmation email with a link to yours tracking. If you have not received this confirmation email, or are having issues retrieving the information, please contact us at dokkaebierla@taprm.com, and we will provide further assistance.
WHO DELIVERS THE BEER TO ME?
A Doordash driver will ensure that the beer gets safely delivered from one of our facilities to your hands.
DO YOU HAVE ANY SAFETY GUIDELINES THAT I CAN FOLLOW WHEN RECEIVING MY ORDER?
We recommend taking the following steps when receiving your package in order to ensure the safest interaction possible:
- Wear a mask the whole time when accepting your order.
- Stay at least 6 feet away from the delivery person for as much of the interaction as possible.
- Use your own pen to sign for your package.
- Hold onto your ID or use a disinfectant wipe during the verification process.
- Wear disposable gloves.
- Wash your hands or use hand sanitizer right after accepting your delivery.